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  • Discover Alignment
    • Why Alignment Health Plan
    • What is Medicare Advantage?
    • Medicare Advantage FAQs
  • Find Plans
    • Shop Online
    • Attend a Seminar
    • Benefit Highlights
    • Group Retiree Options
    • Medicare Part D FAQs
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  • Find Care
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AlignmentHealthPlan
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Members impacted by the LA-area fires and windstorms, we are here to help ensure you get the care and support you need. Call us 24/7 at 1-833-242-2223 (TTY: 711). Click here for more information.

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Respiratory illnesses are increasing. If you're a member and feel sick, don’t wait—call our 24/7 Virtual Care Center at 1-833-402-5803 (TTY: 711).

MEMBER SERVICES

We are committed to supporting you throughout your health care journey and providing you with the service you deserve.

New Members: Get Started Here >
Home > For Members > Member Services

Access Your Member portal Online or By Phone


With the Alignment Health Plan Member Portal and Mobile App, you have secure access to manage your health care needs.

Member Portal >

Login or create your Member Portal account to connect with a doctor, view your member ID card, review your plan benefits, and more.

Member Mobile App >

Download and login with your Member Portal credentials to access these features on your mobile device while on the go.

Find Care

Search for Alignment Health Plan's network of doctors, specialists, facilities, and other services near you through our Provider Search.

Provider participation varies by plan and/or medical group. For best results, please choose a Plan and/or Medical Group in the search fields and any applicable filters.

Search Now >

Schedule Transportation

Alignment Health Plan member transportation is facilitated by SafeRide Health. Schedule your ride to a health-related appointment or learn more about our transportation benefit.

Transportation benefits vary by plan. Please review your Evidence of Coverage (EOC) to see if your plan covers transportation. 

Schedule Now >

Prescription Drug Benefit Information (Part D)

Alignment Health Plan offers built-in prescription drug coverage, or Medicare Part D. Medicare Part D helps pay for outpatient prescription drugs, vaccines and some supplies not covered by Medicare Part A or Part B.

Learn More >

Member Resources

Forms &
Documents >

Check our resources to help you answer your questions.

Request Plan
Materials >

Request print copies of plan materials mailed to you.

Provider
Search >

Search for a network provider near you.

Determination
Request >

Learn how to submit a determination request.

Redetermination
Request >

Contact us within 60 days to request a redetermination.

Grievances
& Appeals >

Find out how our grievances and appeals process work.

Contact Member Services

1-866-634-2247 (TTY: 711)

From 8:00 a.m. to 8:00 p.m., 7 days a week (except Thanksgiving and Christmas) from October 1 through March 31 and Monday to Friday (except holidays) from April 1 through September 30.


 

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Send us a secure message online by filling out the form below.

Required fields are marked with an asterisk (*).

 

Page last updated on April 10, 2025 | Y0141_25277EN_M

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Alignment Health Plan
  • Find Plans
    • Shop Online
    • Attend a Seminar
    • Benefits Highlights
    • Pre-Enrollment Kit
    • Group Retiree Options
    • Medicare Part D FAQs
    • Visit Us
  • Find Care
    • Doctor
    • Drug
    • Pharmacy
    • Hospital
    • Care Center
    • Transportation
  • For Members
    • Member Login
    • Member Services
    • Rights & Responsibilities
    • Health Equity Report
  • For Providers
    • Provider Login
    • Provider Resources
  • For Agents
    • Agents Login
    • Agents Overview
  • Contact Us
    • By Phone
    • Send Us a Message
  • About Alignment
    • Our Mission & Vision
    • Newsroom
    • Investor Relations
    • Career Opportunities

Find Plans

  • Shop Online
  • Attend a Seminar
  • Benefits Highlights
  • Pre-Enrollment Kit
  • Group Retiree Options
  • Medicare Part D FAQs
  • Visit Us

Find Care

  • Doctor
  • Drug
  • Pharmacy
  • Hospital
  • Care Center
  • Transportation

For Members

  • Member Login
  • Member Services
  • Rights & Responsibilities
  • Health Equity Report

For Providers

  • Provider Login
  • Provider Resources

For Agents

  • Agents Login
  • Agents Overview

Contact Us

  • By Phone
  • Send Us a Message

About Alignment

  • Our Mission & Vision
  • Newsroom
  • Investor Relations
  • Career Opportunities

Alignment Health Plan is an HMO, HMO POS, HMO C-SNP, HMO D-SNP and PPO plan with a Medicare contract and a contract with the California, Nevada, North Carolina and Texas Medicaid programs. Enrollment in Alignment Health Plan depends on contract renewal. Alignment Health Plan complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. Click here to read the full disclaimer.

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