Contact Us

As a valued member of our provider network, Alignment Health Plan supports you with the management and delivery of member contract information, billing processes, CMS compliance, provider performance standards, and ongoing inquiries. We also offer educational resources and comprehensive training on our benefit plans and policies to help you stay informed and aligned with our standards.

1-844-361-4712

Available Monday to Friday, 8 a.m. to 8 p.m. PT / 11 a.m. to 11 p.m. ET

Learn More

For contracting opportunities, click here.

Contracted providers can log in to AVA^® to submit prior authorizations, check statuses on existing authorizations, and submit inquiries.

AVA Provider Portal Login

Contracted and non-contracted providers that do not have access to the AVA^® Provider Portal may submit prior authorizations and check statuses on existing authorizations at https://avaprovidertools.alignmenthealth.com.

AVA Provider Tools

PRIOR AUTHORIZATION:

1-844-942-4226 (option 1)
[email protected]

HOSPITAL ADMISSIONS:

1-844-361-4715

Fax number for California admission notifications: 1-562-207-4632
Fax number for all non-California admission notifications: 1-844-227-7596

Alignment Health Plan partners with Prime Therapeutics to provide insured members, pharmacy providers, and doctor offices with dedicated support through the Pharmacy Technical Help Desk. Assistance is available for prescription drug coverage, claims processing, adjudication inquiries, and billing-related matters.

1-844-227-7615

Available 24 hours a day, 7 days a week.

Call Us Today

Alignment Health offers competitive plans and benefits that will make a difference in your clients’ lives. Contact us to become a broker today.

1-888-979-2247 (TTY: 711)

Learn More